Design

Big Smiles

Design, Insights

The best meetings feel like fireside chats. The balance of listening and storytelling of all present—it's an art.

Client Leadership, Design

I am an innovator by nature, a designer at heart and I enjoy consulting for interesting companies and organisations, exploring possible futures and developing the paths to get there.

Business

I think the strategy process and human-centered design are quite similar - just one starts with a research report and the latter with a human being.

Insights

I am a passionate learner. There is nothing more exhilarating to me than seeing the world in new ways.

Business

I love the energy that surrounds innovation work. From nervousness to excitement, in my opinion it’s all good because it means people are engaged and they care. There’s no time for apathy.

Operations

I love to surround myself with positive and thoughtful minds, energies are contagious.

Design, Insights

Find the fringe. Identify signals. Strategically disrupt.

Business, Insights

Something very magical happens when you stop and listen. Seek first to empathize, then analyze.

Business, Insights

Find the right pattern and predict the future

Design

There's more to the story.

Design

Rooted in people, I am bridging community realities with ‘what could be’.

Design

无常是常 - “Constant change is also a form of pattern”

Design

I love to understand. Take something, break it down to its core components, and put it back together. Then you know how it works.

Design, Insights

Think bigger.

Client Leadership

My passion is building brilliant teams from gloriously eccentric and diverse individuals.

Design, Insights

“…sustained, practiced empathy can change the ‘us/them’ to a ‘we’, without obscuring the real differences in our experiences and life chances” – Virginia Eubanks

Insights

I am fascinated by people and their behavior, especially interacting in groups. I believe that there is a pattern to almost everything humans do – finding it is my passion.

Business, Client Leadership

I love solving problems. The harder the problem the better.

Design, Insights

“I have a chronic curiosity to discover new aspects of human emotion which guides my overall journey”

Business

“Life is beautiful. Embracing the beauty of life, interacting with people and making our society a better place is my biggest motivation.

Client Leadership, Design

I think and draw (and sometimes gesture) in diagrams.

Design

I am fascinated with with how design can influence our everyday lives without most even realizing it

Design, Insights

Centering community voices to design better futures

Design

Design in boundless

Design, Insights

"Commitment is what transforms a promise into reality... the power to change the face of things. It is the daily triumph of integrity over skepticism." – Abraham Lincoln

Business, Insights

I’m a big believer in consumer power – if we get enough consumer buy-ins, the business model will follow.

Design

Styles come and go. Good design is a language, not a style. -Massimo Vignelli

Design

Good people drink good beer.

Insights

I ask a lot of questions. It's my favorite way of finding answers.

Business, Client Leadership

I am avid collector of stories. Stories of breakthroughs in business, of new ways to solve old problems, of inspiring experiences that can be created to improve people’s lives.

Business

I prefer listening to talking. It's more interesting to hear something new than speak to what I already know.

Client Leadership

I view my job as helping clients to unlock their capacity to innovate by looking at their problem in a new way.

Business

I'm fascinated by great businesses across the globe and optimizing the sharing of that knowledge.

Design, Insights

What is the purpose? How can we best serve that purpose?

Business, Client Leadership

I'm most passionate about helping drive growth at our client's organizations by forcing them to challenge conventional thinking (and inherent orthodoxies) and arrive at differentiated solutions.

Client Leadership, Design

In all my work I strive to have empathy for people, patience for new ideas to emerge, and humility, because most often the best ideas won’t come from me.

Business

How we did things yesterday doesn't define what we can do tomorrow.

Design

"Visualization is rather like playing chess: Your mind races ahead of the moves that you eventually make" - David Hockney

Business

Good design is similar to being a good gift-giver. You need to know someone so well that you can give them something they've never seen before, but instantly love.

Business, Insights

Do not listen with the intent to reply, but with the intent to understand

Design

I try to not just solve the problem I’m asked to address. I like asking “Why?” to understand hidden deeper meaning and underlying insights.

Design

I like to turn things upside down and inside out.

Business, Insights

I live for the moment when an unexpected insight completely changes how we look at a client's problem.

Design

I believe good humor is critical to success. And I laugh like a dolphin. So get ready.

Design

The role of design in shaping the future has never been more important.

Design

No matter what people tell you, words and ideas can change the world. - Robin Williams

Design

"Inhale Dreams, Exhale Limits"

Insights

I like to think in problems because that’s how you understand solutions.

Design

Yodaing (verb): questioning everything, but in a calm and gentle way

Insights

I’m energized by tough problems, creative solutions, and the power of design to bridge the gap between the two.

Business

“Deep insights, bold actions”

Operations

My favorite subject is my family and friends.

Insights

Disruptive design begins by stepping out of the comfort zone.

Business

“Because that’s the way we’ve always done it…” is always the wrong answer.

Business, Client Leadership

I think empathy for the end-user is an incredibly powerful tool and fundamental to creating sustainable solutions in our ever-changing world.

Insights

It's taken a bit longer to figure things out than I first thought it might.

Design

I believe in the power of visualizing ideas. To talk about the same thing and enable impactful discussions – translating insights into tangible concepts.

Business

I deeply enjoy questioning peoples' beliefs and actions in order to understand and draw connections across topics.

Client Leadership, Insights

Human sociality is at the core of everything we do. At the end of the day, we want to feel connected to others. That's what good design should facilitate.

Design

I thrive at the intersection of Design and Business. Finding innovative solutions to optimize experiences from both angles.

Business

How can I know what I think until I see what I say?

Design

I don't believe in ordinary moments

Client Leadership, Design, Insights

It’s the places and cultures I have worked in and the people I have worked with that make my job exciting!

Business, Client Leadership

I am passionate about helping leaders and their organizations innovate and grow meaningfully and sustainably.

Insights

What gets me up in the morning is finding the ‘extra’ in the ‘ordinary’.

Design, Insights

How might we...

Client Leadership, Insights

I will rarely keep you guessing—whether through spoken words or via my uncontrollable expressions—you'll know what I'm thinking.

Design

If you think good design is expensive, you should look at the cost of bad design - Ralf Speth

Business, Design

We have so much time and so little to do. Strike that, reverse it.

Business

Simple problems are boring. Bring on the complexity.

Business

As Beaudelaire would say: "Le beau est toujours bizarre". In other words, I truly believe incredible things can be found in the most bizarre of places.

Business, Client Leadership

After close to 25 years of consulting, I’ve discovered that the value we bring is rarely better answers, but rather the confidence to take action.

Client Leadership, Design

Business, Design, Insights

Innovation isn’t magical. It’s the product of very specific methodologies. But magic sounds a lot cooler.

Insights

Growing up in different cultures often made me feel like an “outsider, but helped me to quickly gain “insider” empathy and identify with the people around.

Business, Client Leadership

The core of innovation is about listening to the consumer or client and identifying unmet needs.

Insights

I am deeply curious and endlessly observing and questioning human behavior.

Design, Insights

Consider me as a kind of solvent to sticky problems.

Client Leadership

My favorite subject is customers; figuring out what makes them tick, how they make decisions and what needs to be true to be memorable.

Business, Client Leadership

I love making the world easier for people to navigate.

Business, Client Leadership

I love helping large organizations disprove the myth that big companies can't be innovative.

Design

Creativity is a social process.

Design

I’m all about doing the opposite and counterintuitive. When other’s zig, I zag.

Design, Insights

What if ...