How can human-centered design reduce burnout?

How might human-centered design reduce burnout and improve the work experience for nurses and other clinicians?

To stay competitive in an ambiguous future, hospital and health system leaders should consider new ways to address work-related stress and burnout.

In a recent Deloitte Health Forward Blog, Courtney Sherman, managing director, Deloitte Consulting LLP and Doblin leader, and Colleen Bordeaux, senior manager, Deloitte Consulting LLP share insights on how a human-centered, experience-based approach to nursing retention is a low-cost, high-reward way to move the needle on a challenge that health systems have historically failed to address.

Backed by data, a human-centered approach examines the emotional drivers of a problem by suspending bias and getting to the root cause. This new approach to solving problems centers on human insights and examines a person's emotions, relationships, and values within the workplace.


Read the full blog here.