All Team Members

Courtney Sherman

Client Leadership, Insights

New York

I am a commercially-minded design strategist with deep empathy for end users. I consistently apply a human centered design approach to uncover new opportunities- either aligning to or informing future business strategies.

I have focused on designing customer experiences, particularly those that span both physical and digital environments. Working with clients across multiple disciplines and functions to drive change is extremely rewarding

Spending 6 years in Australia, I was fortunate enough to be an initial member of S&C, a start-up innovation firm, that we grew and became part of BCG.


MS in Human Factors and Ergonomics – Cornell University; BS in Human Environment Relations – Cornell University

What Inspires Me

Watching athletes (especially dancers) achieve their goals, observing chefs at work and seeing how other cultures live

What I’ve Been Working On Lately